Shipping Policy

Shipping Policy – Helen & Susan Bristol

Processing Times
Please allow 1–3 business days (Monday to Friday) for us to process and dispatch your order. All parcels are shipped with a tracking number for your peace of mind.

Transit Times – United Kingdom
Shipping Method | Delivery Time
Free Shipping | 5–10 Business Days
Express Shipping | 2–4 Business Days

Delivery times begin once the order has been dispatched.

Carriers We Use
We work with trusted and reliable UK carriers:

• Royal Mail – Reliable nationwide delivery with detailed tracking
• Evri – Efficient domestic delivery across the United Kingdom
• DPD – Fast premium and express shipping services

Order Tracking
You can track your order at: 🔗 Track Your Order. Use your tracking number or order number for real-time updates.

Important Notes
Delivery times are estimates and may vary due to customs checks, weather conditions, or carrier delays. Business days exclude weekends and public holidays. All products are shipped from our international fulfilment centre.

Customer Service
For any questions or assistance, please contact us:
📧 info@helensusanbristol.co.uk